Privacy Policy
Last Updated: June 2026
Introduction
Bespoke Future House is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, make an enquiry, book a conversation or engage with our services.
By using this website, you agree to the collection and use of information in accordance with this policy.
Who We Are
Bespoke Future House is a private early career advisory practice providing guidance, mentoring, educational resources and related services to individuals and families.
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details provided on our Enquire page.
Information We Collect
We may collect information that you voluntarily provide, including:
Name
Email address
Telephone number (if provided)
Information submitted through enquiry forms
Information submitted when booking a conversation or appointment
Information contained within messages, emails or correspondence
Information relating to career goals, education, employment history or areas of interest where voluntarily provided
We may also collect certain technical information automatically when you visit our website, including:
IP address
Browser type
Device information
Website usage information
Pages visited
Referring website information
How We Use Your Information
We may use your information to:
Respond to enquiries
Arrange and manage appointments
Provide advisory, mentoring and educational services
Communicate regarding services you have requested
Improve our website and user experience
Maintain internal records
Meet legal and regulatory obligations
Send occasional updates or communications where you have expressly consented to receive them
We will only process your information where we have a lawful basis for doing so.
Enquiries and Contact Forms
When you submit an enquiry through our website, we collect the information you choose to provide.
We use this information solely for the purpose of responding to your enquiry, discussing potential services, arranging conversations or providing information you have requested.
Booking Appointments
Where booking functionality is available, information submitted during the booking process is used solely to manage appointments and related communications.
This information may include your name, contact details and any information you choose to provide regarding the reason for your enquiry.
Acuity Scheduling
We use Acuity Scheduling to allow visitors to arrange appointments and conversations online.
When you book an appointment through Acuity Scheduling, information such as your name, email address and any details you choose to provide may be collected and processed for the purpose of managing your booking and communicating with you regarding your appointment.
Acuity Scheduling is a service provided by Squarespace and may process personal information in accordance with its own privacy practices.
For further information, please refer to Squarespace's Privacy Policy.
WhatsApp Communications
Visitors may choose to contact Bespoke Future House via WhatsApp where this functionality is made available.
Any information shared through WhatsApp will be used solely for the purpose of responding to enquiries, arranging appointments, discussing services or communicating with existing clients.
Please be aware that WhatsApp is a third-party service and communications are subject to WhatsApp's own privacy and security policies.
Email Communications
If you contact us via email, we may retain copies of correspondence for administrative, service delivery and record-keeping purposes.
Where you have opted to receive updates, you may withdraw your consent at any time by contacting us or using any unsubscribe option provided.
How We Share Information
We do not sell, rent or trade personal information.
We may share information with trusted third-party service providers where necessary to operate our business and website, including:
Squarespace (website hosting and forms)
WhatsApp (where visitors choose to contact us through WhatsApp)
Email service providers
Calendar and scheduling providers
Professional advisers where legally required
Regulatory authorities where required by law
These providers only receive information necessary to perform their services and are expected to process data securely and appropriately.
Squarespace
Our website is hosted by Squarespace.
Information submitted through forms on this website may be processed and stored through Squarespace's systems in accordance with their privacy practices.
For further information, please refer to Squarespace's Privacy Policy.
Analytics and Website Usage
We may use website analytics tools to understand how visitors use our website.
This information is generally aggregated and anonymised where possible and helps us improve website performance, content and user experience.
Analytics information may include:
Pages viewed
Time spent on pages
Navigation paths
General location data
Device and browser information
Cookies
This website uses cookies and similar technologies to help the site function properly, improve performance and understand how visitors use the website.
Cookies are small text files stored on your device when you visit a website. They may be used to remember preferences, improve user experience and collect analytical information.
Where required by law, visitors will be presented with a cookie banner allowing them to manage their cookie preferences.
You can also control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the website.
For more information about the cookies used by Squarespace, please visit Squarespace's Cookie Policy and Privacy Policy.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide services
Respond to enquiries
Maintain records
Meet legal, accounting or regulatory obligations
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Data Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Depending on your location and applicable data protection laws, you may have rights including:
Access to your personal information
Correction of inaccurate information
Erasure of personal information
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent where processing is based on consent
Requests relating to these rights may be submitted using the contact details provided on this website.
Children's Privacy
Our services are often used by young adults and graduates. In some circumstances, parents or guardians may make enquiries on behalf of a student or young person.
We do not knowingly collect personal information from children without appropriate parental involvement where required by law.
Third-Party Links
This website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.
Any updates will be published on this page and the revised date will be updated accordingly.
Contact
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact Bespoke Future House using the email hello@bespokefuturehouse.com.